5 Tips On How To Find Customers For Your Business Online


This might sound obvious but did you know that if you are marketing to everyone you market to no one? It’s possible it will work but chances are your margins will be affected by inefficient marketing. A bigger question to ask, how well do you know your customer? How much information can you provide about them at the drop of a hat?

I will use an example of a mobile DJ company I used to own although the gist of this model applies to most businesses if not all. If you are struggling to get people through to your offers consistently online or offline… read on.

Who Are They?

The answer to this question allows us to gain a general understanding of how our customer looks like, where they live etc. In my mobile DJ context where I did weddings, this would be couples between ages 25-35 who have been in a relationship for 3 years plus. They also live in Perth, Australia within a 50-kilometre radius of where my business was located. People in this age group who have been dating for that amount of time would generally be considering longterm commitment right? This also means I am willing to drive 100 kilometres and I have resources to do any gig within this radius.

What Do They Do?

This question allows us to answer some basic information about the day in the life of our ideal customer. Where they work, their income levels, and what they do for fun. This also provides information about what sort of people they are likely to be. Feels a little weird acting ‘big brother’ but I had to get past that mindset if I wanted to nail this modelling in my businesses. This thinking allows me to present my offers directly to somebody who actually needs what I have. Isn’t that powerful?

Where Do They Hang Out?

Now that we know what our customer does for a living, how much they make and what they like to do, we can probably start to make some very targeted assumptions about where they hang out. This could be either online or offline. So on the weekends if they like to eat out, what sort of restaurants do they go to? If they enjoy the occasional frothy drink, what sorts of pubs, nightclubs fit their class? As you can start to see here, I am basically visualising my customers’ life through my mind. When online which platforms do they hang out in? What information are they looking at?

Tom (a groom to be) could be spending time on LinkedIn looking at information regarding his profession as an IT consultant engineer. Why? He knows they might need to buy a house one they are married. In his mind, this means he needs a bigger income coming in. His worry though is, are there opportunities coming up in his line of work? Mary (bride to be) could be looking up event companies on Facebook and stores that sell wedding dresses.

Can you see why I need to answer this question? This is important because the idea is for me to get in front of them very close to where they spend a lot of time.

What Do They Want?

Each and every one of us including our customers is looking to move away from pain or towards pleasure situation of some sort. We also have a difficult time knowing what we need and what we want. Our customers are exactly the same. In our case we are dealing with a ‘want’. We need air. I am guessing if you ran out of air right now, it doesn’t matter what someone says to you, you are buying yes? ‘Wants’ we can do without BUT if we are in pain or looking for pleasure we might buy.

So what does Mary want?

Mary wants to look good on the big day. She also wants to have a ceremony that is the envy of her friends who will be at the wedding.What are the deciding factors in Mary’s mind for this to happen? A beautiful wedding dress, incredible makeup and, a great party. She wants her friends to talk and comment about it for months to come as they view photos on her Facebook page.

For the certainty of a great after party, a great DJ is required. Mary will need some proof that the DJ she gets is the right one. So my mission is to be in front of her eyes holding a great review in hand somewhere on a wedding DJs in Perth Facebook page. How do I know I need to be on Facebook? I know because Mary likes to hang out there. Chances are she tends to look for her new information here as well.The new information here is a good wedding DJ.

What Is Stopping Them From Getting It?

Tom and Mary might want a good DJ at their wedding but they might not know enough about selecting one, they might also be on a tight budget meaning they are planning the event themselves. Armed with this information, I can provide value towards eliminating those barriers. This could be providing valuable information about how to create a music playlist, how to pick a wedding venue on a budget, the process of hiring outside caterers etc. I can have the information sitting in a blog on my website or links to such content on my Facebook page. The latter would be ideal because I know if Mary finds me on the Perth DJs page, she will click through to my page. Is she going to find valuable content on my page to help her ease her ‘pain’? Of course, she will!

Final Thoughts

With these 5 questions answered, I think it’s a good assumption that I can get Tom and Mary very close to a buying decision. I also know exactly where to focus my marketing efforts every day so I can get the most value from my time and money invested.

Wishing you success.

There is no shortage of tactics to market your business online and finding the right customers. However, the Internet is very fluid. Things change every day. You need to have a solid marketing education and a marketing blueprint strategy for your business. If you are a new business owner who has never sold anything online, I can offer you the same exact training that got me out of the trenches and helped me save my business. This training is a step-by-step guide which I found very powerful.

10 Easy Ways You Need To Know To Grow A Business

How many months have you been investing in your business to see no results?

Here’s the interesting thing I’ve learned from being in business and coaching other small businesses to grow.

All the marketing and sales strategies work… in their own time.

Chances are that you have worked hard and doing the ‘right’ things to grow your business. You just have focused on the big sexy strategies that bring in business in the long-term, but have you hearing crickets in the short-term.

If that’s you, know this – you aren’t alone. In fact 85% of the businesses I work with are doing the same. If they can change things around and see results in the next 90 days – you can too. Here are the top 10 ways you can grow a business easily and quickly.

1. Balance out your marketing mix to include short-term (results in 90 days), medium (results in 90-180 days) and long-term (results in 180+ days).

2. Be more active in your marketing. If you wait for your phone to ring, you need to do more marketing that boosts your “Know, Like & Trust Factor”. The fastest way is through being were your clients are and talking to them. If you need to grow your business, don’t wait for business to come to you!

3. Build Out Your Circle of Influence. Have you ever played the game ’6 degrees of Kevin Bacon’? Think of the people who through the course of their work touch your ideal client. Seek out partnerships and alliances with those businesses who best represent how you like to do business. Developing relationships with a few key people is a quick path to cash

4. Ask Your Clients To Buy Again. It’s easy to focus on getting new clients and new projects in the door, but your existing clients are more profitable. Reach out to any previous client who hasn’t purchased in the last 6 months or a year. Let them know how valuable they have been to you and see if there is anything you can do for them now.

5. Ask Your Clients For Referrals. If you love your clients, then you’ll probably love their referrals. Always be asking for referrals as a course of business, but even if the client you just called in #4 doesn’t have work for you, Then ask, “Who do you know who… ?”

6. Raise Your Price. I know this seems simple, but most people don’t adjust their pricing in accordance to their costs. I had a client who lost 20% in gross profits because she unknowingly she had undercharged. The change in her business puts $100,000 to her bottom line. I know this is a sensitive area, but know most buyers won’t even register a 10% increase in price.

7. Re-evaluate Your Profitability Priorities. It’s easy to say yes to subscriptions and little extras in your business – but you could be nickel and diming yourself to death. Cancel any unused subscription no matter how good of an idea it might be, trim back on the nice-to-have expenses and create cash to put into the growth of your business.

8. Stop Being Busy, Start Being Effective. Take a good hard look at what you do with your day. The top three things an entrepreneur or small business owner needs to do is 1.) Find The Money, 2.) Sell The Money & 3.) Serve The Money. How much green is in your calendar? If it isn’t a revenue generating task – dump it or delegate it.

9. Stop Doing It By Yourself. Gone are the days when small businesses can be successful in a silo, You get no trophy for doing it on your own. Invest in people who want to invest in you through accountability partners, masterminds or coaching. You will leap-frog your competition when you stand on the shoulders of giants.

10. Don’t Make It Harder. Simplicity and ease is what wins in business. If it sounds to hard, it probably is – especially if you are doing it alone. It’s better to keep things simple when putting together a growth plan for your business. Doing small things every day add up to a big result in the end. The easier things are, the easier they are to be consistent and sustainable. Most businesses stall out because they can’t sustain their efforts – don’t be one of them.

Use one or all of these strategies to kick-start the growth of your small business!

Leslie Hassler, business coach and owner of Your Biz Rules, helps women business owners to become the HERO in their business in a way that gives them more freedom to grow their business and be with their families. As a business growth coach Leslie helps smart businesses across industries avoid the pitfalls, get real results quicker in a way that is about working smarter, not harder. In her practical and grounded approach, you learn how to zero in on what works, generate results and create a business that is a win for your clients, for yourself and your family.

Small Business Marketing Hacks Every Business Owner Should Use

There’s a lot that’s changed recently with online marketing. Most people now go straight to Google to search for something they want. The phone book is out and Google, or search traffic is in. If you are a small business owner you can benefit from the internet as a source of business. What’s even better is that you can tap into this resource for free if you have a physical business.

Google Places

Google Places lets you advertise your local business for free in the search results. When someone searches for a local business in your area, your results will come up first for many searches. This is a simple cost effective strategy you should definitely be employing in your business. With Google Places, you list your local business and Google will send you a confirmation postcard with a Google verification code on it. Once you have verified your listing with this code, Google knows you actually reside at this address, or run a business from it.

Google Places works wonders for small business owners who work from a certain location. If you’re not on it you are definitely missing out on business. Plus, your competitors could be using it which means they could be taking your potential customers. To use Google Places just do a quick search for it on Google and it will take you through the setting up process.

Bing Places

Bing also offer this same listing on their own search engine. It’s just like Google Places so not much to add here really. Simply fill out your details on the online platform and verify your listing when you receive a code in the post. When you create your listing you will have to list your business within a certain category, or two. Look through the existing categories and find the one or ones which are the best fit for your business. This is the same as Google Places. By listing in more than one category, if the platform allows, you can benefit from a number of searches within your local area.

Other Listings For Free

Yell and Yahoo also offer free listings for businesses too. Also do a ‘Google search’ for local directories and free listings and you will find a range of sites which offer free business listings in your area. In some cases even the extra links back to your website can make a difference to your ranking, even if the link itself doesn’t bring you more business.


You may well not have the time or inclination to start a blog. However, in some business areas blogging is a good way to increase your business reach online in a fairly cost effective way. Depending on your business, and whether it opens itself to a blog, you can get some good results by targeting some keywords in your business niche, or simply writing compelling content and sharing on social media.

Keyword Research

You can use Google’s free keyword planner to search for terms which are already getting hits on the search engine. By finding long tail keywords in your business niche and writing good content for them, you stand more chance of being listed on the search engine. If you can find untapped keywords which bring in customers to your business, you can write articles which will bring in customers for free for years to come for free.

Paid Advertising

After you have exhausted the free methods of advertising, you can start looking at paid advertising methods. Many business owners try and fail with paid advertising. This is why it is worth learning properly the do’s and don’ts of paid advertising.
Pay per click advertising can make a massive impact on your business. But you should also be very careful. Make sure you start out with a small budget and get properly educated on how to create adverts and which keywords to choose. In particular look at the different types of keyword matches. Get this wrong and you can easily burn through your budget and list your advert for entirely the wrong audience.
However, paid advertising is remarkably scalable. Once you have a campaign which works you can easily increase your budget and you are in a position to pay for new customers.

Return On Investment

When I started with pay per click I didn’t understand return on investment. I ‘dipped my toe in’ and dabbled very tentatively. If I didn’t see an immediate profit, I stopped altogether. This is a mistake. Initially there is a lot of testing and measuring to do with paid advertising. After a while you get an advert which successfully brings you customers. However, knowing the return on investment from successful doing this is a game changer. If your customer goes on to purchase again and again, how much are they worth to your business over a year, or 10 years? Knowing this is a huge key to having the confidence to put money into an advertising campaign. Even if you lose money in the short term, your new customers will bring you new business over the long term. Learn the average spend from each customer over a year and then 10 years. Then decide what each customer is worth in terms of advertising. Does this change your view on what you can afford?

Paid Advertising Methods

There are various paid advertising methods available to use for small businesses online. Start with one method and become good at that before moving on to the next. Facebook advertising lets you target potential customers down to their interests, location and other variables. Pay per click advertising lets you target intent driven adverts. With pay per click you start with the keyword your visitor is looking for online. Once you have tested and measured an advertising method and you have a profitable model, you can leave it running and scale it easily. Then move on to the next one.

Even if you only use a couple of the methods suggested in this article, you can dramatically improve your business with only a small amount of effort. Once you have learned all these methods, you will know how to scale up your business and increase your profits. You can then invest in other forms of advertising, testing and measuring as you go. Whether these are on the internet or offline, using the same strategy (which lets you measure the response of a customer) means you can gradually improve all your advertising methods over the long term, increase profits and grow your business.